Clinics, pharmacies and pharma distribution — one platform from patient to batch number
- Automatic follow-up and medication reminders
- Counter sales by batch and expiry date
- Medical reps check in by GPS at each pharmacy
Free 14-day trial
- AI answered 30 appointment questionsAfter hours·
- 9 new appointmentsPer doctor schedule·
- Follow-up visit reminders15 patients·
- Refill reminders22 customers·
- Consultation call summariesSaved to records·
−41%
missed follow-up appointments
100%
of orders traceable to batch and expiry
< 30 sec
to complete a sale at the pharmacy counter
74%
pharmacy coverage across planned routes
Challenges you're facing
Patients forget follow-up visits and stop taking their course; the clinic only finds out when they fail to show
Automatic Zalo and SMS reminders 24 hours ahead and on the prescribed schedule; anyone who does not confirm joins the call-back list that day
Near-expiry stock only surfaces at stocktake, and fast movers run out unnoticed
Stock managed by batch and expiry with alerts below minimum level and before expiry, plus stocktakes with a documented variance report
Medical reps report by text message, so nobody knows which route was covered or which pharmacy has not reordered
GPS check-in at each outlet, orders raised on the phone, and a coverage map plus a list of unvisited pharmacies updated daily
An AI-powered workflow
White steps are done by your team, green steps run on AI — nobody has to remember.
How NextX runs Healthcare / Pharma
Solid lines are what your team does; green dashed lines are what the system does on its own.
NextX toolkit for Healthcare / Pharma
Integrated products built for Healthcare / Pharma
Key features for Healthcare / Pharma
One patient record
Visit history, orders, test results and prescriptions in a single record you can pull up in seconds
Follow-up and medication reminders
Reminder sequences follow the treatment plan over Zalo and SMS; non-responders move to the call-back list
Stock by batch and expiry
Receipts, issues and transfers by batch number, a stock card per item, and alerts before medicines expire
Counter sales
Scan, apply the price list, print the receipt and issue the e-invoice in a single pass
Medical rep management
Visit routes, GPS check-in at pharmacies, orders and coverage by territory
Security and permissions
Encrypted data, separate permissions for doctors, pharmacists and managers, and an audit trail on every record view
What NextX looks like for Healthcare / Pharma
Screenshots taken straight from the live product; the figures shown are illustrative.
Patient and customer record
Treatment history, receivables, points and a timeline of every interaction.
Pharmacy stock by batch, with alerts
Receipts, issues, transfers, stocktakes and serial lookup; the system flags low stock and approaching expiry.
Pharmacy coverage map
Outlets that ordered, outlets visited without an order and outlets not yet visited — coverage updated daily.
More than 10,000 customers across Vietnam
From SMEs to large enterprises — NextX supports every step of your digital transformation
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RMIT officially deploys NextX CRM
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Hanoi College officially deploys NextX
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BILUXURY deploys NextX DMS for field sales management
NextX deployed NextX DMS for Biluxury, streamlining the sales process and lifting business performance.
Read the storyFrequently asked questions
Both. The same platform runs a one-to-five doctor clinic on a small plan, and a multi-outlet pharmacy chain with the stock module and per-site permissions switched on.
Yes. Every item is tracked by batch and expiry, with a stock card and serial lookup, and alerts before medicines reach their expiry date.
Data is encrypted and hosted in Vietnam, with separate permissions for doctors, pharmacists and managers and an audit trail on every access.
Yes. NextX eInvoice issues the invoice the moment the counter sale closes — no re-keying into another system.
Digitise your clinic and pharmacy today
Free 14-day trial