Spa and beauty clinic management — appointments, treatment plans and VIP clients on one screen
- Booking inside Zalo, no separate app
- Every session of a treatment plan tracked
- Membership tiers from Bronze to Diamond
Free 14-day trial
- AI advised 21 service inquiries6 new bookings·
- Tomorrow’s appointment reminders18 Zalo messages·
- Next-session reminders12 clients·
- Points after paymentLoyalty Zalo Mini App·
- Revenue per therapistCommission calculated·
×2.1
clients returning within 90 days
−35%
no-show appointments
30 min
to configure the whole points programme
4 tiers
recalculated automatically every 6 hours
Challenges you're facing
Clients book through Facebook, Zalo and phone calls while the front desk writes in a notebook, so slots clash
Every channel feeds one shared calendar: clients pick a free slot inside Zalo, the system blocks clashes and confirms automatically
A client buys a ten-session plan, uses three and drifts away
Track sessions used and remaining for each client and remind them of the next appointment before they go cold
No idea which clients are worth keeping, so offers go to the wrong people
Membership tiers based on twelve-month spend, birthday offers and service suggestions drawn from each client’s history
An AI-powered workflow
White steps are done by your team, green steps run on AI — nobody has to remember.
How NextX runs Spa & Beauty
Solid lines are what your team does; green dashed lines are what the system does on its own.
NextX toolkit for Spa & Beauty
Integrated products built for Spa & Beauty
Key features for Spa & Beauty
Shared appointment book
Book online 24/7, clashes blocked, empty slots suggested against whichever therapist is free
Treatment records
Every session logged with skin condition, products used and before-and-after photos
Next-session reminder
Sent over Zalo at exactly the interval the therapist prescribed
Membership tiers
Bronze to Silver to Gold to Diamond by spend; the system promotes clients and notifies them
Post-service survey
Sent automatically when a session ends; low scores alert the manager immediately
Revenue per therapist
Revenue, appointments, rebooking rate and client ratings for every staff member
What NextX looks like for Spa & Beauty
Screenshots taken straight from the live product; the figures shown are illustrative.
One inbox for every booking channel
Facebook, Zalo OA and the website widget land in a single inbox; the AI assistant replies and offers open slots.
Self-calculating membership tiers
Spend thresholds, benefits and newly promoted clients — recalculated every six hours.
360° client profile
Active treatment plan, lifetime spend, points and the full care timeline.
More than 10,000 customers across Vietnam
From SMEs to large enterprises — NextX supports every step of your digital transformation
TOYOTA Long Thanh — End-to-end digital transformation of customer management and care with NextX
Toyota Long Thanh digitized customer management and care end-to-end with NextX, delivering a professional buying and after-sales experience.
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TOYOTA Thai Hoa Tu Liem — A thorough, lasting digital transformation with NextX
A trusted Toyota dealership in Hanoi with over 10 years of growth, now running customer management and care on NextX.
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NextX rolls out NextX CRM for Honda Head Gia Hoa
Improving customer experience and standardizing operations across the Honda Head Gia Hoa dealership network.
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RMIT officially deploys NextX CRM
NextX deployed its CRM for RMIT, streamlining management workflows and raising operational efficiency.
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Hanoi College officially deploys NextX
The solution helps Hanoi College manage students and streamline its academic processes.
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BILUXURY deploys NextX DMS for field sales management
NextX deployed NextX DMS for Biluxury, streamlining the sales process and lifting business performance.
Read the storyFrequently asked questions
Yes. They book inside the Zalo Mini App with no extra app to install and no new account to create.
No. It takes about thirty minutes to configure; clients earn points automatically and can review their history.
Yes. Revenue, appointment count, rebooking rate and client ratings for each staff member.
Yes. Unlimited locations on one account, with one membership card across the whole chain.
Start managing your spa professionally today
Free 14-day trial