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🚛 Logistics / Transport

Fleet and transport management — routes, drivers and orders in real time

  • Fleet GPS with full route history
  • Order status pushed to customers automatically
  • Trip costs settled automatically

Free 14-day trial

NextX AI · Logistics / Transport · todaylive
  • AI answered 410 order questionsWaybill lookup·
  • 12 complaints loggedAssigned to dispatch·
  • Business customer call summariesSaved to profiles·
  • Late-delivery driver reminders8 orders·
  • Complaint resolution timeDaily·

95%+

deliveries on time

−20%

fuel cost after route optimisation

≤ 10 min

delay on vehicle position updates

1 link

lets customers track an order without calling

Challenges you're facing

❌

A customer calls to ask where their goods are, and dispatch has to call the driver to find out

✅

Vehicle position and order status update continuously; customers get a tracking link, so the call centre stops fielding status calls

❌

A late delivery only comes to light when the customer complains

✅

The system spots a trip running behind plan and sends an update to both customer and manager before a complaint arrives

❌

Drivers record fuel and toll costs on paper and accounting wrestles with it at month end

✅

Drivers photograph receipts in the app, costs attach to the right trip, and accounting settles from a ready-made statement

Workflow

An AI-powered workflow

White steps are done by your team, green steps run on AI — nobody has to remember.

STEP 01
Customers ask on Zalo or phoneAI Chat
STEP 02 · ✦ AI
AI looks up waybills and repliesAI Chat
STEP 03 · ✦ AI
Complaints become dispatch tasksAI Office
STEP 04
Tracked until resolvedAI CRM

How NextX runs Logistics / Transport

Solid lines are what your team does; green dashed lines are what the system does on its own.

HOW IT RUNS ON NEXTXLogistics / TransportNextX CRMevery channel into one recordCustomersPartner APICall centre1Take the orderLogged with delivery windowNextX CRM2Plan and dispatchGroup drops, pick the driverNextX DMS3Driver on the roadGPS, off-route alertsNextX DMS4Deliver and confirmPhoto and signature at the dropNextX DMS5Settle the tripFuel, tolls, receivablesNextX Salesorder &drop pointsroute forthe daypositionliveproof ofdeliverybehind plan → customer told over Zalo/SMSdelivered → customer tracks by private linkKEYNextX CRMNextX DMSNextX Salesgreen dashed — the system does it on its own

NextX toolkit for Logistics / Transport

Integrated products built for Logistics / Transport

Key features for Logistics / Transport

📍

Real-time GPS

Vehicle position, the route run today and an alert when a vehicle strays from the planned journey

🗺️

Route optimisation

Suggests the order of drops by distance and by the customer’s receiving window

📲

Customer updates

A tracking link over Zalo or SMS that customers open on their phone with no app to install

🧾

Trip costs

Drivers photograph fuel and toll receipts in the app, and costs attach to the right trip for settlement

🔧

Fleet maintenance

Service schedules by distance or by date, automatic reminders and a repair history for every vehicle

📊

SLA and performance

On-time rate, time per trip and cost per order — by route and by driver

What NextX looks like for Logistics / Transport

Screenshots taken straight from the live product; the figures shown are illustrative.

Real-time fleet tracking in NextX DMS

Fleet position and routes today

Each driver’s status, drops completed and distance actually covered, with an alert when the signal drops.

Delivery performance report in NextX DMS

Delivery performance

Order volume, deliveries pending, receivables to collect and KPI attainment — compared with the previous period.

Automated order-status workflow in NextX AI Agent

Automatic order status updates

When an order changes status the system drafts the message and sends it over Zalo; anything needing approval waits for a person.

Frequently asked questions

Yes. Service schedules by distance or by date, with automatic reminders and a repair history per vehicle.

No. The app runs well on a standard Android phone with a small footprint and low battery use.

Yes. By distance, vehicle type and cargo type from a pre-set rate table, exported as a statement for accounting.

Yes. A live tracking link over SMS or Zalo that they open on their phone with no app to install.

Start managing your fleet and deliveries today

Free 14-day trial

Request a consultation0902.243.822