Retail chain management — stock, customers and promotions on one platform
- Stock synchronised across stores in real time
- One membership card across the whole chain
- Orders synced from Shopee, Lazada and TikTok Shop
Free 14-day trial
- Orders synced from 8 storesPOS·
- Low stock alerts3 SKUs to reorder·
- Points for 140 customersLoyalty·
- 60 lapsed customers flaggedOffers via Zalo·
- Revenue per storeEnd of day·
+27%
revenue from returning customers
−62%
time spent closing the books each day
4 channels
selling from one shared stock pool
2 minutes
to build a new promotion
Challenges you're facing
Store A runs out while store B still has stock, and nobody knows to move it
Stock synchronised across locations in real time, internal transfers suggested, and alerts when an item drops below its minimum
Customers buy across several stores but each store keeps its own book, so nobody knows who the big spenders are
One customer record for the whole chain — purchase history, receivables and points, available at the till
The more layered the promotion, the more often the cashier gets it wrong
Combos, flash sales, vouchers and group discounts are applied by the system — the cashier only scans
An AI-powered workflow
White steps are done by your team, green steps run on AI — nobody has to remember.
How NextX runs Retail / Chain Stores
Solid lines are what your team does; green dashed lines are what the system does on its own.
NextX toolkit for Retail / Chain Stores
Integrated products built for Retail / Chain Stores
Key features for Retail / Chain Stores
Point of sale
Scan, apply promotions, split payment methods and print receipts — it keeps working when the connection drops
Multi-site stock
Receipts, issues and transfers between stores, periodic stocktakes and low-stock alerts
Promotions and vouchers
Combos, flash sales and group discounts calculated by the system rather than remembered by the cashier
Chain-wide membership
Earn points in one store and redeem in another; the card sits inside the customer’s Zalo
Marketplace sync
Orders and stock from Shopee, Lazada, TikTok Shop and your website share one pool — no overselling
Store comparison
Revenue, gross margin, receivables and return rate per store, filtered by period
What NextX looks like for Retail / Chain Stores
Screenshots taken straight from the live product; the figures shown are illustrative.
Point-of-sale screen
Items, discounts, VAT and payment on one screen; the order flows straight into CRM.
The chain at a glance
Revenue, gross profit, receivables by ageing bucket and stock alerts, refreshed every few minutes.
Chain-wide membership card
Four tiers with their own spend thresholds and benefits, recalculated on twelve-month spend.
More than 10,000 customers across Vietnam
From SMEs to large enterprises — NextX supports every step of your digital transformation
TOYOTA Long Thanh — End-to-end digital transformation of customer management and care with NextX
Toyota Long Thanh digitized customer management and care end-to-end with NextX, delivering a professional buying and after-sales experience.
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TOYOTA Thai Hoa Tu Liem — A thorough, lasting digital transformation with NextX
A trusted Toyota dealership in Hanoi with over 10 years of growth, now running customer management and care on NextX.
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NextX rolls out NextX CRM for Honda Head Gia Hoa
Improving customer experience and standardizing operations across the Honda Head Gia Hoa dealership network.
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RMIT officially deploys NextX CRM
NextX deployed its CRM for RMIT, streamlining management workflows and raising operational efficiency.
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Hanoi College officially deploys NextX
The solution helps Hanoi College manage students and streamline its academic processes.
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BILUXURY deploys NextX DMS for field sales management
NextX deployed NextX DMS for Biluxury, streamlining the sales process and lifting business performance.
Read the storyFrequently asked questions
Yes. It runs directly on the POS terminals, barcode scanners and receipt printers commonly used in Vietnam.
Yes. Unlimited stores, managed centrally with per-site permissions.
Yes. Compare revenue, gross margin and return rate across stores, filtered by period and region.
Yes. Orders and stock sync with Shopee, Lazada, TikTok Shop and your own website.
Start managing your retail chain today
Free 14-day trial