🏆 #1 Business Platform in Vietnam

All-in-One CRM & Business Management Platform

Optimize operations, boost revenue, retain customers — all in one system

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↑ +28% Revenue

🤖 AI Score: 92

Trusted by leading businesses

50+ modules — NextX is the most complete and comprehensive CRM solution available today

All applications are fully integrated with each other, easy to use in the browser and on the Mobile App

NextX CRM

The complete customer relationship management platform

Customer 360°

In-depth 360° customer profiles

Customer Support & Tickets

Support tickets & customer care

Marketing Automation

Automate marketing campaigns

Omnichannel

Unified Zalo, Facebook, Email, SMS

Sales & Orders

Order management & business pipeline

Finance & Receivables

Manage payments, debt & receivables

Sales Pipeline

Visual drag-and-drop deal management

Email Marketing

Bulk email with personalisation

NextX Call

Smart call centre — Telesales & Call Center

Call Centre

Fully featured call centre integration

Telesales

Manage outbound sales campaigns

Call Recording

Record & store 100% of calls

IVR

Smart automatic call routing

Click-to-call

One-click calling directly from CRM

Customer Support

Tickets & post-call care

Call Reports

Telesales KPIs, real-time stats

Customer Profiles

Customer profiles with full call history

NextX AI Chatbot

AI Chatbot across channels — Zalo, Facebook, Website, Hotline

AI Chatbot

24/7 AI auto-responses

Omnichannel

Zalo OA, Facebook Messenger, Website Live Chat

Auto Support

Auto-create support tickets from conversations

Conversation Scripts

Build bot scripts with drag-and-drop

Lead Classification

AI classifies & routes leads to sales

Broadcast

Mass messaging via Zalo/Facebook

NextX DMS

Distribution management — distributors, agents, field market

GPS Tracking

Real-time field rep GPS tracking

Field Sales

Offline-first order taking, auto-sync

Inventory

Inventory by region and distributor

Stock Receiving

Manage factory inbound stock

Sales Routes

Plan & optimise visit routes

Store Check-in

Confirmed visit with on-site photo

Sell-out Reports

Sales by territory, distributor, rep

Distributor Management

Track debt & credit limits per distributor

NextX Sales

Omnichannel sales — store, online, chain

POS & Sales

Fast order entry at counter & online

Products & Inventory

Real-time multi-warehouse inventory

Stock Receiving

Manage stock receiving & counting

Finance

Payments, debt, financial reports

Delivery

Integrated with GHN, GHTK, Viettel Post...

Online Orders

Sync orders from Shopee, Lazada, TikTok Shop

Chain Management

Compare revenue across branches

Sales Reports

Real-time dashboard & KPIs for managers

NextX Loyalty

Customer loyalty system — points, rewards, perks

Points

Configure flexible point-earning rules

Membership Cards

Membership tiers: Silver, Gold, Platinum

Vouchers & Coupons

Create & auto-distribute conditional vouchers

Zalo Mini App

Loyalty card inside Zalo Mini App

Gamification

Check-ins, missions, leaderboards

Loyalty Reports

Analyse retention & customer LTV

NextX AI

Artificial intelligence for management & sales

AI Lead Scoring

Automatically score & prioritise leads

AI Forecast

ML-based revenue forecasting

AI Recommend

Smart product & upsell suggestions

AI Sentiment

Conversation & review sentiment analysis

AI Assistant

AI assistant for email, reports & summaries

AI Analytics

Automatic insights from business data

NextX CDP

Customer Data Platform — unify & leverage customer data

Data Unification

Single Customer View across all touchpoints

Segment

Segment customers by behaviour & attributes

Customer Journey

Map the end-to-end customer journey

Attribution

Measure data sources & marketing ROI

Real-time Data

Update data in real time

API & Integration

Connect 200+ apps via API & Webhook

WHAT MAKES NEXTX CRM STAND OUT?

Every feature available right on the mobile app

NextX is the most comprehensive CRM platform for customer management and customer care available today. With over 10,000 customers nationwide, the widest range of modules on the market, and an All-in-One feature set in a single system — including NextX CRM for customer management and care, advanced marketing automation, telesales management, NextX Call, NextX Sales for omnichannel sales management, and NextX DMS for distribution channel management with field-rep GPS check-in and store photography. NextX's key strength is the most complete feature set on the market, paired with a powerful mobile app that lets you run all functions from just your phone.

NEXTX CRM — UNLIMITED SCALE FOR CUSTOMER MANAGEMENT

A diverse technology product ecosystem — fully integrated on one unified NextX business management platform

Integrate directly with NextX Sales, task management, time-tracking, HR management, NextX DMS for distribution management, NextX Call Center for automated customer support, and the NextX Loyalty App mobile suite — all on one platform.

COMPREHENSIVE INTEGRATED CRM SOLUTION

Easily connect all your applications for a seamless end-to-end experience

More than just a technology app, NextX CRM is designed to be customised for each industry, with a diverse product ecosystem.

All NextX CRM applications run seamlessly in your browser, on smartphones (iOS, Android), tablets, or as desktop apps. All major applications support multiple languages (Vietnamese, English) and receive continuous updates.

More integrated ecosystems

Application bundles tailored to specific needs, business sizes, and industries

Open Platform

OPEN PLATFORM — INTEGRATE ANY THIRD-PARTY SYSTEM

NextX AI

AI PLATFORM INSIDE CDP

NextX Loyalty

MOBILE APP FOR CUSTOMER CARE

AI Agent — more than a chatbot

AI is deeply embedded in every workflow — not bolted on as an afterthought.

AI in CRM

Auto-score leads, classify customers by potential. Timely reminders when deals are about to slip.

35% increase in conversion rate

AI in Comm

Auto-answer common questions 24/7. Route complex conversations to the right agent.

60% reduction in ticket handling time

AI in Sales

Forecast revenue by pipeline. Suggest next best action for every deal.

85% forecast accuracy

🤖 AI-Powered

Businesses

Users

Provinces

0.0%

Uptime

Built for your industry

Solutions tailored to each industry's unique needs — not a one-size-fits-all.

Health & Beauty

Commerce

B2B & Services

Fitness / Gym

Auto renewal reminders, PT scheduling, and real-time cash flow

Fragmented management
NextX consolidates all data into a single platform
Hard to retain customers
AI tracks behavior and triggers nurture at the right time
Slow, inaccurate reporting
Real-time dashboards, one-click report export